I live in Park City. I've used Comfort Solutions for years for my heating and air conditioning needs. Recently my old furnace finally gave out. Comfort Solutions was quick to schedule a visit and a bid. After only a couple of days, they installed a new furnace. Dylan and Dayton showed up as scheduled, on time, and quickly and competently replaced my furnace. They were friendly and helpful. Salesman Clair Mitchell was also very helpful. I would recommend CS to anyone.
14:19 23 May 19
Tyler and Jeff (the installers) were awesome! They were very professional, friendly and experienced! Dave our salesman was very friendly and went above and beyond our expectations! We had a fireplace in no time! We are so happy with how it looks! A five star rating for sure!!
04:23 22 May 19
The day we called we had Ian come to check out our problem with our furnace. Ian was very knowledgeable and quickly solved our issue. He was polite and great to work with. We will use Comfort Solutions again and ask for Ian!
01:03 02 Apr 19
Joe did a great job- a thorough analysis, evaluating our heating and cooling needs and matching that to the appropriate equipment. So nice to deal with a salesperson who actually is interested in knowing what we want, and then filling us in on options. Chris and Mike laid out traffic cloths down the stairs to the utility room before beginning the install. They did a great job and asked us about some potential modifications to the planned install to receive our approval. Their work was timely and well done. I appreciated that they upgraded/improved the 220 wiring to the outdoor AC unit; and reversed the direction the furnace faced to make access much easier. Joe did a final walk-through to make sure all that they had promised had been delivered.
21:46 23 Apr 19
Great service by Chris the service rep...stayed until 9pm on a Friday night to make sure the job was done perfectly. Clair was the advisor that came out and gave me a quote. Very upfront on price and recommendations were great. Not pushy at all. I have used Comfort solutions for last 2 years and would recommend them to all my friends and family.
16:00 06 May 19
I made an appointment with Comfort Solutions. The technician arrived as promised. He troubleshoot the unit and found the problem very quickly. He was able to quote the cost before starting the repair. The technician was very knowledgeable and professional. I was very impressed with everyone I had contact with at Comfort Solutions. The cost was fair and reasonable. JIM EARL
15:58 05 Jun 19
We recently had a new fireplace installed by Comfort Solutions. Our installers, Tyler & Jeff did an awesome job walking us through the process, protecting our wood floors, & cleaning up. They get an extra 5 points for getting up on our extremely tall roof! This is the third fireplace Comfort Solutions has installed for us. In addition, they have also installed a new heating/air system and a Trane Comfort Link Zoning system. Our previous system never worked right and this new one is AWESOME. Their prices are fair, they are EXTREMELY timely, knowledgeable and very professional. There are no hidden costs or surprises! I wish they were around when we originally built our house.
02:03 10 Jun 19
I have had three appointments with Comfort Solutions and every time I have been thrilled with the service. I have a pretty high standard when it comes to customer service and they meet it each time. They have always been able to get me in within 1-2 days of a call and their techs are polite and knowledgeable. Highly recommend!
21:32 13 Jun 19
Ian from Comfort Solutions has serviced our heating and air conditioning system on three occasions since we bough our home in Utah last year. Each time he has proved himself to be very knowledgeable and thorough, pointing out potential issues and providing us with different options for addressing those issues. He is very pleasant to deal with, explains things in terms we can understand easily and never pushes us into anything we are not comfortable with. He is a pleasure to deal with and we will always request him when dealing with Comfort Solutions.
16:00 27 Jun 19
Had a miss communication after installation was completed. They were quick to make it right. Install was top notch. As well as Clair! Can’t go wrong with these guys.
Brailey ,lays and atta
20:26 02 Jul 19
Ian came out today to diagnose our central air. He walked me through what he was doing and explained how the system worked and showed me where the system had frozen up and explained what needed to be done to correct and prevent it from happening. He got the system thawed and a new filter installed. His kindness and skills were greatly appreciated. In addition I didn't go broke during this service call. Thank you Ian and Comfort Solutions!
21:56 02 Jul 19
Ian was awesome. He fixed my A/C in 10 minutes. That is a big deal when it is hot outside. I will definitely use Comfort Solutions again. I will also recommend them to my friends.
16:50 03 Jul 19
Their Technician came out to fix our AC unit. They were able to quickly assess the problem and work towards a resolution. They went over the options and gave us the opportunity to ask questions and ensure we were doing the right thing. Great Service will use them again.
20:54 02 Jul 19
Had Comfort Solutions perform cleaning and preventative maintenance on the A/Cs at my rental and personal properties. Matthew contacted me in advance of his arrival and was here within the window that I was given. He did a very thorough job and I will be using them again in the Fall! Andrew
17:17 12 Jul 19
Ian came to my house. He fixed my air conditioner quickly and left me cool. I enjoyed Ian he knew what he was doing, and found the problem quickly. I would like him to come back for service in the spring or the fall to make sure my air is working great. Thanks Ian!
23:48 14 Jul 19
We first had a replacement of a capacitor, but then discovered there were further problems. Comfort Solutions quickly came and installed a new AC unit and removed the earlier repair charge. Philip and Kyle installed the new unit quickly, quietly and professionally. Great work guys!
16:29 19 Jul 19
We are very happy we went through Comfort Solutions, for our gas fireplace. Dave Hugie very professional, helping us decide what we wanted for extra heating for our basement. We couldn't decided if we wanted a gas stove or a gas fireplace. After explaining the ins and outs of both to us, we decided to go with a gas fireplace.Paul H. was the installer. He certainly knows what he is doing. He was quick and efficient. When he finished, he explained and showed us everything about our new gas fireplace. If the need arises, we certainly will use this company again. Thank you Comfort Solutions!
00:28 27 Jul 19
Juan and Sean did an excellent job of installing our new air conditioners/furnaces. They went out of their way to make sure everything works perfectly. Comfort Solutions is fortunate to have such qualified and professional employees.
19:36 26 Jul 19
Juan and Sean were outstanding replacing my A/C and furnace. The two of them did the work of 4 men and after 8 hours of work they completed the project better than I had hoped. Customer service and my salesman, Joe were awesome. Great company! Thank you
21:09 02 Aug 19
Chris installed our new AC unit and Furnace as well as adding an additional return. It was a two day job, and even though he knew he would be back the next day, he stayed until 9:15 pm the first night so we could turn the AC on and cool the house because it was HOT! He helped me get the app set up on my phone for the thermostat. He didn’t leave a trace of his work behind when the job was done. Exceptional service! We will use Comfort Solutions every time.
21:48 06 Aug 19
Great customer service by service guy named Cameron.I used this company for the first time on my rental property and the Cameron called me when he was on his way even though he was going to be on time. I thought that was great. He then again called me when he knew what it was going to take to repair the unit which I gave my approval for. My tenant is very picky so I was very happy to hear from her that she felt very comfortable having Cameron in her home and she recommended that I use them again.
15:06 15 Aug 19
We have used Comfort Solutions for many years at my place of employment. They are always very professional and provide great quality equipment. They are always prompt at providing estimates and bids. Ian Sloan was our technician this last service call and he was great. Explained everything and was very professional. Great company if you are in need of service.
23:19 14 Aug 19
It's always a pleasure having Comfort Solutions solve our issues, Jeremy and Christian were exceptionally nice. They were a superb team. Thanks CS for always doing a first class job. We'll go nowhere else!
02:55 16 Aug 19
Paul did an outstanding job of installing my new fireplace. He used proper materials to protect my flooring, and he worked quickly and proficiently. He was friendly and professional. He definitely deserves and five star rating!
18:00 22 Aug 19
Ian Sloan was very thorough and helpful. He helped me understand my AC issues and took care of them. I highly recommend them. Plus they were less than another company I used in the past.
16:48 23 Aug 19
Ian was the best. Super friendly and efficient while working around a classroom of infants so as to not disturb them! He really went above and beyond to make sure the kids at the center will be cool and comfortable! Thanks Ian!
00:33 22 Aug 19
Installed a gas insert for us. Great experience from first contact to the finished installation. Aaron was super helpful during the bid process and answered all our many questions. Tyler and Zac did a fantastic job with the install. They were clean, professional, and all around great.
15:23 03 Sep 19
Joseph, Juan and Sean were great. They did a great job on my commercial install. Joseph did a great pre-walk through and found several things that needed to be fixed. Juan and Sean were great on the install. Very professional. Everything was clean. I would highly recommend them.
00:42 06 Sep 19
Jeremy and Christian came to our home on 9/5/19 to switch out the AC unit. They were both very knowledgeable and polite. Also worked quickly and quietly since we had our 7 day old baby in the house. They also left our garage a little cleaner than it was when they got here. I would 100 percent recommend them to work on our house again!
18:00 22 Aug 19
Ian Sloan was very thorough and helpful. He helped me understand my AC issues and took care of them. I highly recommend them. Plus they were less than another company I used in the past.
04:01 25 Sep 19
Mike M. is a great technician I’ve been working with for several years! Always calls before appointments and wears booties in the house. When I moved to the area I called Comfort Solutions and to my luck they sent Mike! He has always been so kind and thorough, and he goes above and beyond for me. Mike is very thoughtful, too, I’m a senior and he makes sure to replace my thermostat batteries and he checks to make sure my ceiling fan has the blades set in the right direction. He’s always willing to help me with any questions I have. I have a yearly contract and Mike always ensures that I’m set for the upcoming season. I’m willing to wait the 2-3 weeks it can take to have an appointment with Mike because I’m so comfortable with him and trust him to be honest! I recommend him to anyone who asks because he’s the absolute best!
SE Vigil Perea
18:05 25 Sep 19
I had a fire place insert installed nine years ago and I figured it was due for some type of a tuneup. I contacted comfort solutions and they were very efficient in explaining the tuneups available and scheduling me a service call. Todd Asay was the tech that came out to do the tuneup and he was very thorough, he took the whole thing apart cleaned everything and reinstalled everything and gave us the OK that everything was working properly. I appreciate that Todd explained every detail showed me the work he was doing. He was very thorough and efficient and very clean didn’t leave a mess. He was very personable I really enjoyed having him come out today to do the tuneup. Thank you Comfort solutions and a special thank you to Todd! I look forward to a worry free usage of my insert during the cold weather.
17:46 23 Sep 19
Great service! Friendly service professionals (Rory and Jason). Knowledgeable advisor (Wayne). Very professional. Courteous. Respectful. Thanks for the prompt service and attention. Much appreciated!Recommended them to all my family and friends.
Mary Ann Karner
22:49 03 Oct 19
Todd called 30 minutes prior to arriving, was on time, thorough but timely in his troubleshooting, and had our heat on within 10 minutes. Todd explained everything he did in a way that was clear and understandable. Finally, the price was fair and reasonable. Very positive experience with Todd!
19:49 08 Oct 19
I appreciate the professionalism shown by the team at Comfort Solutions. The dispatcher is friendly and courteous. Their tech gave me notice before he arrived, knew his stuff when I asked questions, and was willing to sit down and explain the work he performed. I will always recommend Comfort Solutions to anyone with HVAC or fireplace needs.
17:39 12 Oct 19
I wish I would have found this company years ago. They were friendly and professional and best of all, they gave me a fair price. Clair provided valuable information during a thorough walk thru, determining exactly what system would benefit me the most. The install couldn't have gone smoother, Chris was professional and courteous and provided me all the information I needed and then some.
The technician (I think his name was Rich?) did a fantastic job fixing my gas fireplaces. My fireplaces stumped multiple other professionals in the past, but nothing seemed to be beyond the scope of Comfort Solutions! He was so professional and courteous too. He came on time and even put on booties when walking through my house.
15:21 04 May 19
Todd, as usual, did a fantastic job on our A/C; made recommendations, showed us the filters and replaced them, tested everything and then spoke with us about his findings. He cleaned up when finished. He is a very competant technician and we are glad when he comes out twice a year! He also puts on booties before entering our home! We have been with C.S. for over twenty years, and would highly recommend them.
21:32 19 Apr 19
Jeff and Tyler came out to install our fireplace today. Aaron was our sales rep. They did ask us to leave a review but it is totally deserved. From start to finish, everyone was super professional and we love the end product. We were worried an insert wouldn't look as nice as our natural fireplace but it looks awesome. They were way cheaper than other options and even ran the gas and power which other places weren't offering. It took about 5 hours to install everything. They were very clean.Don't waste all of the time we did searching for the right company. Just go with comfort solutions.
17:46 20 Apr 19
We are finishing our basement, and had the duct work done by Comfort Solutions. Chris and Mike were very respectful of our home and us personally. They were mostly working in the unfinished space downstairs, but when they came upstairs for any reason they were always wearing booties to keep our finished space clean. They completed the job in great time and cleaned up after they were done. They listened to our desires, and even threw in some extra things that we hadn't thought about at no extra cost. Five stars!
H. Parker Higgins
18:14 07 May 19
Ray is the best! He’s serviced our HVAC twice for two different components. I’ve gone through a lot of different services and contracts and Comfort Solutions are the only ones that have fixed issues completely. Worth it!!
20:33 28 May 19
Juan and Jeremy were very professional. The weather wasn’t great but they worked through it got it done with no problems!! They are awesome! Thanks guys!
21:36 15 Mar 19
Very thorough and professional! They even tolerated my looking over their shoulder and asking questions. Stayed over 2 hours, yet I was only charged for the visit. Highly recommended!
14:46 12 Jun 19
From start to finish Comfort Solutions handled my needs professionally and great service. Clint was our salesman and Dylan did our installation. I would highly recommend Comfort Solutions to anyone looking for their services.
16:33 13 Jun 19
Great job, came and fixed fireplace, and put in a new switch. Arrived on time, was in and out in less than a hour. Again GREAT JOB.
14:49 29 Jun 19
Our glass enclosed fireplace was long overdue for maintenance and cleaning. Rich from Comfort Solutions did an excellent job and left us feeling as if we had a brand new fireplace. Excellent service!
02:53 03 Jul 19
The tech came out quickly and explained what happened and what would fix it. He was a great guy who knew his stuff. I'll be calling them again (hopefully for regular maintenance stuff from here out, though).
Harold & Jo Stephens
18:54 03 Jul 19
We have never been disappointed in the service provided by Comfort Solutions. They are on time, they work quickly and neatly and we recommend them to all our friends.
21:53 09 Jul 19
The comfort solutions team is great to work with! They were very helpful with coming up for a solution for my fireplace. I definitely recommend them!
04:59 11 Jul 19
Had a beautiful fireplace installed by Jeff and Steve. These guys were awesome. Completed the job on time and cleaned up after. Thank you Jeff and Steve for making this so easy!!
12:51 12 Jul 19
These guys did a great install job. Everything functions as promised so far. They worked with us to make the ac u it more slightly outside. Chris and his assistant were really nice and informative. It was a pleasure to have them here.
23:23 13 Jul 19
Aaron and Tyler did a great job coordinating the replacement of my woodburning fireplace to gas, and they answered all my questions without making me feel like I was just taking up their time (a skill strangely fading in current society). The install was flawless, they worked clean, and Tyler is very knowledgeable and good at his craft. Thanks, guys.
23:18 14 Jul 19
I was very impressed with this company! I bought a new construction home and my builder forgot to turn on the AC switch so it could be used. When temps hit in the 90s, I was dying of heat. I called Comfort Solutions and they were out to my house within the hour (10PM) and had it working in less than 30 min. Plus they honored the full warranty and I didn't have to pay a cent. Great company! Great and friendly technicians. They really are 24/7!
21:29 18 Jul 19
I love my new fireplace! The installers, Jeff and Steve, were completely professional and made sure everything was spotless and in working order before they left my home. This also included a complete tutorial on how to operate and care for my new fireplace. I was referred to Comfort Solutions by a friend and I will not hesitate to recommend them to others.
21:28 08 Aug 19
Great service from scheduling to completion. Easy to work, reliable, very professional. Technician called ahead to let me know he was on his way, I appreciate the courtesy rather than waiting. This is not the first time I use Comfort solutions, I highly recommend them. They dont try to oversell products, provide diagnostics and the options you have. Excellent!
17:44 12 Aug 19
Rich was prompt and informative on what was needed. It was a Sunday morning and a big relief that our A/C unit worked fine after his quick repair. Nice having a service like this available on the weekend.
22:13 13 Aug 19
Jeff and Steve did a great job putting in two fireplaces for me. They had to redo some framing but got it all in just fine. They sealed up my neighbors chimney while they were on the roof. Good job guys!
20:16 21 Aug 19
Jeff, Steve, & Zack were great when they came to install our two gas inserts. Very friendly and took steps to make sure they did not damage the floors as they were doing the install. I appreciated that they cleaned up after they were done.
00:14 06 Sep 19
Jeff and Steve arrived in timely manner and completed the job by the end of the day. I purchased the Napoleon Multi-view fireplace and could be more happier with my decision. Jeff and Steve did an excellent job locating exactly how I wanted it. Comfort solutions came in at a great price/value for such a powerful fireplace. When we turned on and tested the operation, I could tell this thing is going to heat the basement in no time. I had a pleasant experience working with the sales rep Dave Hugie. Thank gentleman for a pain free experience.Shawn
18:20 12 Sep 19
I didn’t know what to expect with comfort solutions but from picking out the fireplace and getting the bid, I was thoroughly impressed with everyone. The technician Jeff explained everything thoroughly and went above and beyond to make sure I felt comfortable and was pleased. I’m hoping to have an outside fire pit one day and will definitely use these guys again. Thanks Jeff and Comfort solutions
02:07 14 Sep 19
Todd was on time and he was very professional. He put booties on when he came in the house and was very friendly. I always appreciate when they come out just before winter and just before spring to go over my furnace and my air conditioner. It’s a great service.
13:58 14 Sep 19
Arrived when they said. Worked quickly but took the time to make sure everything was correct. Explained everything to us thoroughly and cleaned everything up nicely. Jeff and Steve do a great job.
17:56 18 Sep 19
What a great company! I have been a customer for about the last 12 years, and have never been disappointed. Todd came on time today with a call before. He was friendly, knowledgeable, and got a diagnosis for me with a price almost instantly. He worked and was so pleasant. Thanks, Comfort Solutions! I am a lifetime customer! 😊
Mr. New Vegas
23:24 18 Sep 19
Called to get a bid replacing my furnace, within the next few days I had Joe come by and assess my needs, the very next day he sent me over a list of comprehensive options. I mentioned I was strapped for cash and wouldn’t be able to do the work for at least a month, there was minimal pressure an email a few weeks later when the temperature started to drop. Called them to set up work and thankfully were able to get my furnace installed 2 days later. The crew of workers, JUAN and SEAN, were very professional, very responsive to my requests and very respectful when using my homes amenities. They have only just completed their work and everything is looking great. Since we are on the onset of fall it will be hard to comment on the machines performance until it starts to really cool off. I will update if necessary but I am confident if there is any issue they will handle it as effectively as they installed the machine. 10/10
22:14 26 Sep 19
Jeff and Caleb did an excellent job on our install. We had two fireplaces to do and they were professional, white-glove clean, approachable, and kind. They explained things to us in terms we could understand.we would recommend this company to family and friends!
21:23 03 Oct 19
Jeff and Caleb installed a new Napoleon fireplace for us and we are very pleased with their service and the results! They were very respectful of our home, the installation was smooth, and Jeff was very thorough in explaining how to use and clean the fireplace, as well as all safety precautions. We highly recommend Comfort Solutions for your fireplace needs!
18:32 08 Oct 19
These guys are great. I wasn't even a customer originally. I just bought a home that had a fire place they service. I've never had a fireplace before and this one needed a tune up and I couldn't get it to turn on. I didn't wait long for an appointment. The person who serviced my home was very informative and taught me how to work this thing and what issues to look for. He even cleaned it all out for us. It's now working perfectly and beautifully. Highly recommend.
21:43 11 Oct 19
Jeff and Steve did a great job on installing my new fireplace. Laid down tarps to keep my living room clean. Made sure I knew how to take care of my fireplace and how to use it. Very professional and did a great job. Conduit for power was installed very flush to siding and clean and sealed with silicone to prevent insects and moisture. Gas line was ran very similar. Both these gentlemen knew their jobs well and treated us and our home with respect.Thank you for sending us with your best team! It’s been a pleasure doing business with you and your installation team!